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Learn more about Employee Performance Evaluation in Singapore

Employee Performance Evaluations are intended to assess overall performance as well as progress toward specific goals. Performance reviews, when properly structured, provide an opportunity to recognize an employee’s work, identify opportunities for improvement, and identify training and professional development required to move forward. Thus, an employee performance evaluation in Singapore can be used to evaluate the progress of employees in the company by collecting information about their skills, goals, and accomplishments. With our performance appraisal, you will be able to collect all of the information from your Singaporean or foreign employee to determine which areas are performing well and which areas require improvement for your team.

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What is an Employee Performance Evaluation?

An employee performance assessment, sometimes known as a “performance review,” is a procedure used by firms to provide workers with feedback on their job performance and formally document that performance. Although each company determines its own assessment cycle, most conduct employee performance reviews once a year.
Some organizations also perform assessments when employees come to the end of their original probationary period. Those who perform well on the examination are often removed from probationary job status. Evaluation information is saved in the employee’s file and may be required by potential employer or institutions of higher education. Performance assessments differ greatly in structure and content among sectors and enterprises. They might comprise rating scales, self-assessment checklists, official observations, or performance assignments.

Is doing employee review important in Singapore?

Employee performance reviews provide several potential advantages for both employees and businesses.

Employers should

Some of the advantages of assessments for employers are as follows:

1. Protection against legal action: When current or former workers take legal action against a corporation, having detailed evidence of that employee’s performance is critical. This is especially important when an individual is dismissed or rejected for a promotion. In these circumstances, the performance review can be used as objective data to back up the company’s decision-making.

2. Promotion of good work: Given the hectic pace of many firms, an employee performance assessment may be one of the rare occasions when managers provide organized positive feedback and reinforcement to their staff. This raises employee morale, demonstrates what to continue doing, and contributes to the development of a strong connection between the company and the employee. Employee turnover can be reduced if employees can see how their labor is valued and useful.

3. Educating hiring procedures: When taken together, employee performance assessments can provide important insight into past recruiting and/or hiring processes and shape future procedures.

For workers

Some of the advantages of employee performance reviews for employees are as follows:

1. Development and growth: Employee performance reviews provide managers a committed opportunity to focus on personal performance as well as chances for growth and development. This is a great moment for employees to talk about their salaries, career ambitions, and what they need to do to get there. Employers and workers can design a growth plan that increases the employee’s abilities and helps the organization by finding areas of strength and areas for progress. This can pave the way for long-term job progress and achievement.

2. Visibility of senior leadership: There may be members of high management who are not immediately available and do not engage with employees on a regular basis. The performance review process may give these executives information about the workforce, such as who the top performers are and where to promote promotional possibilities.

3. Possibility of a wage raise and/or bonus: Employees who perform well on assessments are given merit-based pay increases and/or incentives in some firms. A positive performance assessment may also lead to prospects for progression within the organization. This can involve official progression in the form of a promotion or the assignment of leadership duties.

4. Communication has improved: A planned employee performance evaluation encourages fruitful collaboration. It provides tools to manage the dialogue and offer highly detailed feedback for both positive reinforcement and constructive criticism. When addressing something difficult, this might help to reduce tensions. In certain cases, this procedure allows for more meaningful dialogue outside of the review process.

Why use an Employee Performance Evaluation template?

Fill out our employee performance assessment form to rapidly evaluate your personnel. This form is available for download in Word format, allowing you to delete or add items or information to our forms. Interaction, ambition, attitude, professionalism, entrepreneurial capacity, decision making, responsibility, cooperation, and creativity are all included in our forms.

How is employee performance assessed?

Because each function is unique, the measures used to assess employee performance will ultimately be determined by the sort of business in which the organization and its workers operate.
However, the major approaches to assess performance in general are:

Work of high quality The quality of work performed is an important measure of performance. Are staff making every effort to provide high-quality results? Are performance goals being met? The basis for analyzing all other aspects of their performance is the quality of their job
Rapidity and effectiveness How does the amount of work done by workers in a regular week, month, or quarter compare to your expectations? Are deadlines met, significantly improved, or time wasted? Are shortcuts being taken in order to complete job quickly? Efficiency is defined as maximum production at the lowest possible cost, and it is critical to understand this inside your organization
Consistency and trust Consider if you trust your staff to do all of their tasks at a high quality and on schedule. High-performing personnel can be given liberty and continue to achieve excellent outcomes without constant monitoring. When conducting individual employee performance evaluations, keep these performance measures in mind

In the case where an employee has a rather negative result, you can use an Employee Warning Letter to notify the employee of his performance.

What to consider to evaluate my employee?

Here is a detailed list of factors for evaluating an employee:

➤ Punctuality
➤ Attitude
➤ Time management
➤ Team and group management
➤ Attendance
➤ Sales throughout the assessment period
➤ Margin on each product sold
➤ Service excellence
➤ Customer service excellence
➤ Task completion speed
➤ Number of satisfied customers

Of course, this list might differ from one organization to the next. The requirements may differ based on your industry.

What to do if an employee disagrees?

A effective employee performance review process may produce a variety of positive outcomes for employees and organizations alike, including improved relationships based on fair acknowledgement of people’s accomplishments and clear professional growth goals.

However, there is a possibility that these occurrences will result in undesirable results, such as disagreements between managers and personnel over evaluation judgments.

Here are some things to take to deal with this sort of situation:

1. Allow the employee to speak

It’s critical that employees believe they have a fair opportunity to express themselves and present their side of the story. If you do not offer them this opportunity, they may feel excluded or disregarded, which can increase tension in the relationship and make it more difficult to reach a settlement. However, keep in mind that there is little to be learned from repeatedly going over the same topics and debating who is ‘right’ and who is ‘wrong’. It is not the manager’s responsibility, nor is it a wise use of anyone’s time, to make the case for a negative performance assessment to their direct reports. Instead, acknowledge the employee’s concerns, acknowledge that there is disagreement over the appraisal’s conclusions, and focus on how you can move forward and assist them in making the improvements you seek before their next evaluation.

2. Allow for a written response

You can go a step further in ensuring that employees have a platform to express themselves by allowing them to submit a written response to their performance review. This may be valuable for a variety of reasons, including demonstrating to the employee that you take their concerns seriously and want a written record of their comments. This is an excellent method to validate their efforts and include them in the process without being bogged down in recurrent verbal exchanges. Furthermore, asking the employee to write down their views might help you get to the bottom of their unhappiness.

3. Involve a third party

If you’re having trouble moving on from a disagreement over a poor performance review, or if you’re facing allegations of unfair treatment, the next step could be to enlist the help of an impartial third party to review the situation. An experienced human resources executive, for example, will be able to look at the situation objectively and draw conclusions such as:

➤ Whether the employee has a legitimate complaint
➤ If there are any indications of unfair or prejudicial treatment

A mediator who examines the problem with fresh eyes may be able to provide novel ideas and techniques that have not before been considered. They may also be in a better position to have a calm and fair dialogue with the employee about their concerns and the best approach to proceed.

4. Maintain frequent communication

Another reason an employee may disagree with their performance evaluation is if the content of the talk surprises them. If an employee believes they’ve been doing a terrific job, only to find out during an assessment that their manager views quite the contrary, they may be surprised and taken aback. This increases the risk that they may be less than receptive to the results of their examination. This disparity in employee and management perceptions is most often the consequence of poor communication and may indicate weaknesses in your method to provide employee feedback. Moving forward, you can reduce the likelihood of future disagreements with the same individual, as well as other members of staff, by maintaining regular contact and sharing your observations on how they’re performing at every opportunity.

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